FAQ

FAQ / Store Policy


Ordering

We accept PayPal and credit card


Shipping rates

Germany  

10 €


European Union (EU)

15 €


World 

40 €



Please note: If paypal shipping address is not the address you wish the package to be sent, you must specify another address via email.


Please allow up to one week for shipping – this is a one man show and I can't get to the post office every day! We do try to ship as often as possible and get your purchases to you as quickly as we can.

A tracking number will be provided via e-mail once order is shipped. 


Prints will be sent rolled in boxes or tubes.


Out of stock items 

Please note: All products offered are limited editions. For this reason, it may happen that your replacement is out of stock.


Damaged Deliveries: 

Please make sure that you receive an undamaged package (if necessary open the package in the presence of the postman). Do not, under any circumstance, accept a damaged delivery (e.g. an opened or damaged box), since by doing this you implicitly confirm the receipt of undamaged items.   


Miscellaneous: 

- Prices are subject to change. 

- Due to printing irregularities, slight divergences in color may occur. 

- The delivered goods remain the property of Benjamin Kakrow until paid in full. 

- We only accept payment in Euro.